Terms & Conditions

TERMS & CONDITIONS

FREIGHT

Any orders under $100.00 will incur a $10.00 freight and packing fee. Free delivery applies to Melbourne Metro area only

DAMAGES and/or SHORTAGES

Credit Claims for damage or short delivery must be made in writing and will only be considered within 7 days from delivery.

SUPPLY OF SAMPLES

Requests for samples will be charged to all customers. All samples returned will be credited. Alternatively when a subsequent order is placed for that item, the price of the sample will then be credited.

NEW ACCOUNTS

Customers may apply for a 30 day credit account. If approved, the first three orders charged to the new account will be supplied on a COD basis.

BACKORDERS

Items out of stock will be placed on backorder unless we are advised otherwise. When the item becomes available it will be sent with your next order. Cancellation of backorders must be made in writing.

PRICES

Prices are subjected to change without notice and all items will be charged at the current price at the time of shipment.

GST

A Goods and Service Tax of 10% will be charged on all products.

CARTON QUANTITIES

All items are sold in carton quantities. Any orders below carton quantity will automatically be increased to correspond with the nearest carton quantity..